Credit Card and PayPal Return Policy
JMB Website Supporters Memberships & Merchandise: JMB Website
Supporters is the membership organization affiliated with our "Everything St.
Marten" website that provides travel-related benefits to members. JMB
Communications accepts credit card payments by phone, mail, and PayPal®
for memberships and membership renewals as well as for some St. Maarten-related
Since memberships (upon approval) provide immediate access to our
members-only website and all its benefits, and such access can not be
"returned," JMB Website Supporters memberships are not typically refundable
transactions. Nonetheless, requests for refunds are reviewed individually. If
refunds are issued, they are subject to an administrative fee of $25.
Unauthorized Use of Password: If any member's Secret Site access
password is used by unauthorized third parties, JMB reserves the right to
terminate the membership without refund.
No member is ever authorized to
"lend" secret site access information to anyone other than his/her spouse or
partner, for any reason.
Defective merchandise. If ordered St. Maarten-related physical merchandise
(like SXM souvenirs) fails to arrive within six weeks of being ordered, arrives defective, or proves
defective within 30 days of shipping, it will be replaced free or refunded at
JMB's option when returned to us postpaid (if applicable). Advance
authorization is required for all returns. Email accounts
@jmbcommunications.com for authorization (delete the space after "accounts").
Absolutely all claims for merchandise returns must be made within 60 days after
the date of the original order. Clothing orders are filled for size only, not
for color, since the availability of specific colors varies daily.
Updated August 24,2011