JMB Communications / Everything SXM Credit Card Refund Policy
Credit Card and PayPal Return Policy
JMB Website Supporters Memberships & Merchandise: JMB Website Supporters is the membership organization affiliated with our "Everything St. Marten" website that provides travel-related discounts and benefits to members. JMB Communications accepts credit card payments by phone, mail, and PayPal® for memberships and membership renewals.
Since memberships (upon approval) provide immediate access to our members-only website and all its benefits, and such access can not be "returned," JMB Website Supporters memberships are not typically refundable transactions. Nonetheless, requests for refunds are reviewed individually. If refunds are issued, they are subject to an administrative fee of $25.
Unauthorized Use of Password: If any member's Secret Site access password is used by unauthorized third parties, JMB reserves the right to terminate the membership without refund. No member is ever authorized to "lend" secret site access information to anyone other than his/her spouse or partner, for any reason. We issue Membership Cards to all members which must be used to obtain benefits in SXM, along with any necessary vouchers from our members-only "Secret" website.
Defective merchandise. On very rare occasions we may offer some St. Maarten-related physical merchandise. If that merchandise fails to arrive within six weeks of being ordered, arrives defective, or proves defective within 30 days of shipping, it will be replaced free or refunded at JMB's option when returned to us postpaid (if applicable). Advance authorization is required for all returns. Email accounts @jmbcommunications.com for authorization (delete the space after "accounts"). Absolutely all claims for merchandise returns must be made within 60 days after the date of the original order. Clothing orders are filled for size only, not for color, since the availability of specific colors varies daily.
Updated April 9, 2015